Malta runs on a short list of things a trading firm actually needs in one place: an EU investment services licence, English as a working language, and a service industry of lawyers, auditors and compliance officers who have processed the same file hundreds of times. Firms that want an EU passport without an office in Frankfurt or Paris tend to end up in St Julian's or Sliema.
This page is for two kinds of reader. The first is starting a brokerage under a Maltese licence and needs a trading platform, a client portal and a back office. The second already runs a firm here, on MetaTrader or an old white-label stack, and wants out of it. SINGUARD sells the software for both. It does not sell the licence, the bank account or the advice.
What the MFSA licence actually gates
The Malta Financial Services Authority authorises investment services firms under the Investment Services Act, and the category your firm applies for decides what it may do: receive and transmit orders, deal on own account, hold client money, or none of the above. That decision is made with your lawyers, not with a software vendor. It matters here for one reason. Almost every operational requirement a Maltese firm carries lands somewhere in the software: client categorisation, appropriateness checks, best execution records, transaction reporting inputs, segregated client money reconciliation, and an audit trail an inspector can follow. Read the mechanics in our explainers on MiFID II, client fund segregation and capital requirements for brokers.
The passporting question comes up in every first call. An authorised Maltese firm can notify other EEA states and serve clients there under the same authorisation, which is the whole commercial reason for the jurisdiction. Our article on EU passporting rules covers the notification mechanism. What passporting does not do is change your marketing rules country by country, or lift the ESMA leverage caps that apply to retail clients across the bloc.
What SINGUARD provides to a Maltese firm
Three products, one delivery. eTrader is the trading platform: web, iOS and Android, with the price feed included rather than bolted on from a third party. The Broker CRM is the back office and client portal, with KYC status, deposits, withdrawals, account tiers, per-server instrument and markup settings, and the reporting your compliance officer asks for. The Prop Firm CRM runs challenges, rule breaches, funded accounts and payout approvals for firms on the evaluation model.
All of it is fully managed. We host it, patch it, monitor the feed and take the support calls from your operations desk. There is no server for your team to look after and no MetaTrader licence sitting between you and your own product. Once your licensing and paperwork are in place, the stack is live within 24 hours.
SINGUARD has no office, entity, licence or staff in Malta. We build software for firms that are established there. Your firm holds the MFSA authorisation, the client money and the compliance responsibility.
Payments and banking, the part nobody warns you about
Getting a euro account for a newly licensed Maltese investment firm is slower than getting the licence software ready. Local bank onboarding for a regulated firm is a document exercise measured in months, and many firms open with an EMI while the bank file works its way through, then keep both. SEPA is the default rail for European retail clients and it is cheap and same day for most of them, which is why the deposit page of a Maltese broker usually leads with a bank transfer rather than cards. Our pieces on banking for trading firms, SEPA and SWIFT and payout rails set out the trade-offs.
The CRM sits above whatever mix you sign: bank transfer, cards, e-wallets, crypto processors. Each rail is a configured method with its own approval queue and reconciliation view. SINGUARD is not a bank, a payment institution or a money-services business, and no client funds ever pass through our systems.
Clients, languages and the trading day
Malta sits in CET, which puts your desk on the same clock as the London and Frankfurt sessions and gives you a workable overlap into New York in the afternoon. Support staffing is usually built around the European day with a thin evening shift. English is an official language and the standard working language of the sector, which is why Maltese firms recruit multilingual support cheaply and serve Italian, German, Polish and Spanish clients from one office.
| Operational fact | What it means for the software |
|---|---|
| CET time zone | Reports, statements and daily cut-offs configured to your local trading day |
| Multilingual retail base | Client portal and emails per client language, not one English default |
| Euro as base currency | Accounts, fees and payouts booked in the account currency and converted when booked |
| MFSA reporting duties | Exports and audit trails your compliance officer can hand to an auditor |
How firms here usually structure themselves
The common shape is a Maltese licensed entity with a small local team, directors and a compliance officer resident on the island, and technology, marketing and support contracted out. That is the model the jurisdiction was built for, and it is why a fully managed platform fits: the firm keeps the regulated perimeter and buys the rest. Firms comparing Malta with other EU routes usually also look at Cyprus, and firms targeting Asian flow look at Singapore and Hong Kong. The full list is on our locations page.
SINGUARD's Executive Directors, Alex Onta & Roman Onta, take these calls themselves. Alex Onta built eTrader with Roman Onta on the design, and the two of them built the Broker CRM and the Prop Firm CRM together. Book a call or text us and we will show you the live demo before anyone talks about contracts.
Where SINGUARD is based, and where we meet firms in Malta
All of the software, the contracts and the policies come from SGHK Softwares Limited in Hong Kong, the holding company that builds and licenses eTrader and both CRMs. The team works out of Dubai, where both Executive Directors, Alex Onta and Roman Onta, live for most of the year, and our licensed UAE entity is SINGUARD GLOBAL FZC in Ajman Free Zone. We hold no office or licence in Malta, and none is needed: the platform is delivered and managed from our own clustered servers, so a firm in Malta runs exactly what a firm anywhere else runs, and your licence, your client money and your compliance obligations stay entirely with your own entity.
Being in Dubai keeps the team on the industry circuit and within easy reach of Malta for calls and meetings, in a time zone that overlaps most of the trading world.
In person, the place to find us is the industry circuit. The team attends Forex Expo Dubai and the other major shows, wearing the SINGUARD and eTrader shirts, and you can walk up without an appointment, ask for a live demo of the terminal and both CRMs, and talk to the Executive Directors directly in English, Italian, Romanian or Russian. See where to find us at the expo.
Frequently Asked Questions
Does SINGUARD have an office in Malta?
No. SINGUARD is a software company and has no office, entity or staff in Malta. We build and run the platform and the CRMs for firms that are established there, and the team travels to industry events across Europe.
Can SINGUARD help with the MFSA licence application in Malta?
No. Licensing in Malta is handled by the firm and its own lawyers and compliance advisers with the MFSA. SINGUARD supplies software only, and the licence, client money and compliance obligations stay with the firm.
How fast can a Malta firm go live on eTrader?
Once the firm's own licensing and paperwork are in place, the trading platform, the data feed and the CRM go live within 24 hours. Branding, instruments, spreads and payment methods are configured with you during that window.
Does the software handle euro payments and SEPA for Maltese clients?
The CRM records deposits and withdrawals across the rails your firm has contracts for, including SEPA transfers in euro, cards and crypto processors. SINGUARD is not a payment institution and never touches client money.
Related Reading
The CySEC License Explained
How the other main EU route to an investment firm licence works, and where it differs from Malta.
RegulationEU Passporting Rules
How an EU authorised firm notifies other member states and serves clients across the bloc.
BrokersHow to Start a Forex Brokerage
The order of operations from entity and licence to liquidity, platform and first deposit.