A broker stops answering emails on a Tuesday. Client money should be sitting in a segregated account at a credit institution, ring-fenced from the firm's own cash, and in a clean failure the administrator eventually returns most of it. In a messy one the reconciliation was months out of date, the pooled account is short, and the shortfall is exactly what an investor compensation scheme exists to cover.
That is the entire job of the UK's Financial Services Compensation Scheme, the Cyprus Investor Compensation Fund and their equivalents across the European Economic Area. They are insolvency backstops of last resort. The distance between what traders believe they are covered for and what the rules actually say is wide enough to matter when choosing where to open an account.
What triggers a payout
Two conditions have to be met before a scheme pays anything. First, the firm must be authorised and a member of the scheme at the time the business was done. Second, the firm must be declared in default, meaning it is unable to meet claims against it. A regulator suspending a licence is not automatically a default. The formal determination usually comes weeks or months after the trading platform goes dark.
Once both conditions hold, the scheme steps into the shoes of the failed firm for eligible claims: money you deposited that was not returned, positions that could not be closed and settled, assets held for you that are missing from the pool. The claim is against the shortfall, so if the administrator recovers 70 percent of the pool, the scheme is only asked to make up the rest, subject to the cap.
A compensation scheme has never covered a losing trade. If leverage moved against you and the account hit zero, that is a market outcome, and no scheme in Europe treats it as a claim. The protection is against the firm failing, not against the trade failing.
The UK: FSCS and the 85,000 pound line
The FSCS covers protected investment business claims up to 85,000 pounds per eligible claimant per failed firm. Per firm is the phrase that catches people out. Spreading 300,000 pounds across three FCA-authorised brokers gives three separate 85,000 pound limits. Spreading it across three trading names owned by the same authorised entity gives one.
Eligibility narrows further at the top end. Retail clients are covered. Large corporates and certain professional clients generally are not, which is one of the quieter costs of accepting an elective professional classification in exchange for higher leverage. The FCA authorisation itself is what puts a firm inside the scheme, so checking the register entry is the first step, not the marketing page.
Cyprus, the EU floor and how thin it is
The EU's Investor Compensation Schemes Directive sets a minimum of 20,000 euro per client, and most member states sit at or near that floor rather than above it. Cyprus, home to a large share of Europe's retail CFD brokers, runs the ICF on the standard formula: the lower of 90 percent of the covered claim and 20,000 euro. On a 30,000 euro balance that produces a maximum of 20,000 euro. On a 10,000 euro balance it produces 9,000 euro, because the 90 percent haircut bites first.
The practical reading is that the ICF is designed for the median retail account, not for a funded trading business. Anyone holding six figures with a single CySEC-licensed broker should understand that most of that balance sits outside the scheme and depends entirely on the quality of the firm's client fund segregation.
| Scheme | Where | Typical cap per client |
|---|---|---|
| FSCS | United Kingdom | 85,000 pounds, investment claims |
| ICF | Cyprus | Lower of 90% of claim and 20,000 euro |
| National ICS | EEA member states | 20,000 euro minimum under the directive |
| None | Most offshore registrations | No statutory fund |
Jurisdictions with no scheme at all
Australia has no FSCS-style investor fund for retail CFD clients. The route after a failure is the external dispute resolution body and the insolvency process, which is a different kind of protection with a different speed. South Africa, the UAE free zones and most Asian centres also rely on conduct rules, capital requirements and segregation rather than a payout fund.
Then there is the offshore tier. Registrations in St Vincent and the Grenadines, Vanuatu, Belize, Seychelles and similar venues almost never carry a compensation scheme. Clients of a failed firm are ordinary unsecured creditors in a local liquidation, often across a border, often for a balance too small to justify legal costs. This is the real difference between an offshore licence and a European one, and it is worth more than the leverage difference that gets advertised.
What this means for firms and for traders
For a trader, the checklist is short. Confirm the licence on the regulator's own register rather than a certificate image, note which legal entity holds your account, and read the client agreement to see which entity you actually contract with. Group websites frequently route clients from the same landing page to an EU entity or an offshore one depending on residence, and only one of those sits inside a scheme. Our guide to checking a broker licence covers the register lookups.
For a firm, scheme membership is a contribution obligation and a disclosure obligation. Levies are typically charged annually and can rise sharply in a year when a peer fails, since surviving members fund the payouts. Marketing must describe the cover accurately: claiming clients are protected up to a figure without saying the protection applies only on insolvency is the kind of statement that draws supervisory attention under CFD marketing rules.
Operationally, the ability to produce a clean client money reconciliation on demand is what determines whether a failure is orderly or a shortfall. Firms that keep balances, deposits and withdrawals reconciled daily inside their back office system rather than in spreadsheets tend to survive audits better and leave a smaller hole behind if the worst happens.
"Clients read the compensation figure as a safety net under their trading. It is a safety net under the company, and only after a court has said the company is finished. Those are very different things to be relying on."
— Roman Onta, Executive Director, SINGUARD
Key Takeaways
- Compensation schemes pay only after a firm is formally declared in default, and never for trading losses.
- The FSCS caps protected investment claims at 85,000 pounds per claimant per failed firm, not per account.
- The Cyprus ICF applies a 90 percent haircut before the 20,000 euro ceiling, so small balances are not fully covered either.
- Most offshore registrations carry no scheme at all, leaving clients as unsecured creditors in a foreign liquidation.
Frequently Asked Questions
Does an investor compensation scheme cover my trading losses?
No. Compensation schemes only pay when a regulated firm fails and cannot return money or assets it owed you. A losing position is a market outcome, not a firm failure, and it is outside the scope of every scheme of this kind.
How much does the FSCS pay for investment claims?
The FSCS covers protected investment claims up to 85,000 pounds per eligible claimant per failed firm. Deposits at UK banks are covered separately under a different limit. Always check the current level on the scheme's own pages before relying on it.
Do offshore brokers have a compensation scheme?
Usually not. Registrations in places such as St Vincent and the Grenadines, Vanuatu, Belize or Seychelles rarely come with a statutory investor compensation fund. If the firm fails, clients are ordinary creditors in whatever insolvency process that jurisdiction provides.