Dublin firms carry a heavier reporting load than almost anywhere else we work. Client categorisation, appropriateness, best execution records, leverage limits, cost disclosures. None of that is optional, and all of it has to come out of a system rather than out of somebody's memory. That is the real question when an Irish firm shops for a platform: not whether the charts look good, but whether the data comes out in a form a supervisor will accept.
Who this page is for
Investment firms and brokers based in Dublin, groups that moved or added an Irish entity to keep EU market access after Brexit, and prop firms operating out of Ireland. Ireland has become a common landing point for firms that want an English-speaking, common-law jurisdiction inside the European Union, and the technology expectations that come with that are noticeably stricter than in lighter-touch markets.
The regulatory backdrop in Ireland
The Central Bank of Ireland authorises and supervises investment firms, including MiFID investment firms, and sets the conduct and prudential expectations that go with authorisation. The substance of the rulebook is European: MiFID II for conduct and reporting, the ESMA leverage caps for retail CFD exposure, and the single market rights described in EU passporting for serving clients in other member states. Crypto-asset activity sits under the MiCA framework, explained in the MiCA licence. Firms often compare Ireland with Cyprus at this stage, and the CySEC licence is the usual other side of that comparison.
All of that is description. Your permissions, your capital and your reporting obligations are for the Central Bank of Ireland and your own counsel to determine. SINGUARD holds no authorisation and gives no advice.
SINGUARD is a software company with no Irish office, entity, staff or authorisation. Licensing, client money, reporting duties and compliance stay with your firm. We supply and run the systems those obligations are executed on.
What SINGUARD provides
The eTrader platform with its own market data feed, on web and native apps under your brand. The Broker CRM for client records, KYC and categorisation state, deposits, withdrawals, spreads, markups, swaps, commissions and reporting, with the portal your clients sign into. The Prop Firm CRM for evaluation rules, drawdown tracking, breach handling and payout queues. Fully managed on our infrastructure by our engineers, and live within 24 hours of your own licensing and paperwork being complete.
For an Irish firm the audit trail is the feature that earns its keep. Every configuration change, every markup, every withdrawal approval and every rule breach is stamped and retrievable. When a supervisor asks why a client saw a particular spread on a particular afternoon, the answer is a query rather than an apology. GDPR for trading firms covers the other half of that story, which is data handling.
Payments and banking in an Irish firm
Euro payments are the easy part: SEPA works, and same-currency settlement removes a whole class of problems that firms in other regions live with daily. The friction shows up elsewhere. Client money segregation has to be provably separate, non-euro clients pull you into the fee structures described in SWIFT fees, and card acquiring for CFD business is still priced as high risk. Payment approval rates in the EU move with 3D Secure behaviour, and firms that ignore that leave real revenue on the table.
The CRM books each deposit, the rail it came in on, the conversion applied and the payout against the client, which is the same trail a client money reconciliation needs.
Languages, hours and structure
Dublin operates in English, and an Irish firm passporting into the EU usually needs client-facing material and support in several more. Both CRMs and the client portal are multilingual, and the platform follows the trader's own language. Ireland runs on UTC in winter and UTC+1 in summer, which puts the desk on the London open and keeps a full overlap with New York, so a single shift covers the sessions that matter to most retail clients.
Structurally, Irish firms tend to keep a compliance function in house and buy technology outright, because building a platform and then defending it in an inspection is a bigger project than most boards want. Firms whose client base sits in Africa often read our Lagos and Nairobi pages too, and the locations index lists every market we cover.
Who you are dealing with
Alex Onta built eTrader, with Roman Onta helping on the design, and Alex leads it. Alex Onta and Roman Onta built the Prop Firm CRM, the Broker CRM, Scalegram and CopySignals together, and they carry compliance, payments and corporate structuring together. There is no account manager layer between you and them.
Next step
Book a call with your permissions, your instrument list and your reporting requirements, and we will tell you what the software covers and what it does not. Text us if that is faster.
Where SINGUARD is based, and where we meet firms in Dublin
All of the software, the contracts and the policies come from SGHK Softwares Limited in Hong Kong, the holding company that builds and licenses eTrader and both CRMs. The team works out of Dubai, where both Executive Directors, Alex Onta and Roman Onta, live for most of the year, and our licensed UAE entity is SINGUARD GLOBAL FZC in Ajman Free Zone. We hold no office or licence in Ireland, and none is needed: the platform is delivered and managed from our own clustered servers, so a firm in Dublin runs exactly what a firm anywhere else runs, and your licence, your client money and your compliance obligations stay entirely with your own entity.
Being in Dubai keeps the team on the industry circuit and within easy reach of Dublin for calls and meetings, in a time zone that overlaps most of the trading world.
In person, the place to find us is the industry circuit. The team attends Forex Expo Dubai and the other major shows, wearing the SINGUARD and eTrader shirts, and you can walk up without an appointment, ask for a live demo of the terminal and both CRMs, and talk to the Executive Directors directly in English, Italian, Romanian or Russian. See where to find us at the expo.
Frequently Asked Questions
Does SINGUARD have an office in Dublin?
No. SINGUARD has no office, entity, staff or authorisation in Ireland. We are a software company serving firms that operate in Dublin, and the team travels to industry events.
Who authorises investment firms in Ireland?
The Central Bank of Ireland authorises and supervises investment firms, including MiFID investment firms. Your permissions, capital and conduct obligations are matters for the Central Bank of Ireland and your own advisers.
Can an Irish firm serve clients across the EU?
An authorised investment firm in Ireland can passport services into other EU member states under the MiFID framework. The scope and the notification process are for your regulator and counsel to confirm, not for a software vendor.
How fast can a Dublin firm go live with SINGUARD?
Within 24 hours of your own licensing and paperwork being in place. Branding, instruments, markups, reporting exports and payment connections are configured with you in that window.
Related Reading
MiFID II Explained
The conduct and reporting rulebook every EU investment firm is measured against.
RegulationEU Passporting Rules
How an authorisation in one member state turns into access across the single market.
Payments & ComplianceGDPR for Trading Firms
Handling client data, retention and access requests when your records are also regulatory evidence.